WooCommerce Help Scout is a WordPress plugin that integrates WooCommerce with Help Scout, a customer service and support platform. This plugin allows online store owners to provide personalized and efficient customer support by providing support agents with access to customer order information and the ability to create Help Scout conversations directly from WooCommerce. Here are some of the features of the WooCommerce Help Scout plugin:
- Sync WooCommerce Customers with Help Scout
- Sync WooCommerce Orders with Help Scout
- View Customer Order History in Help Scout
- View Customer Order Details in Help Scout
- View Customer Shipping Information in Help Scout
- View Customer Billing Information in Help Scout
- Create Help Scout Conversations from WooCommerce
- Attach Order Information to Help Scout Conversations
- View Help Scout Conversations in WooCommerce
- Automatically Close Help Scout Conversations from WooCommerce
- Reply to Help Scout Conversations from WooCommerce
- Assign Conversations to Specific Agents in Help Scout
- View Customer Order Details in Help Scout Conversations
- View Customer Shipping Information in Help Scout Conversations
- View Customer Billing Information in Help Scout Conversations
- Customize Help Scout Conversation Templates
- Set Default Help Scout Conversation Status
- Set Default Help Scout Conversation Tags
- Enable Help Scout Customer Satisfaction Ratings
- Display Customer Satisfaction Ratings in WooCommerce
- View Help Scout Reports in WooCommerce
- Compatible with WooCommerce Subscriptions
- Compatible with WooCommerce Memberships
- Compatible with WooCommerce Bookings
- Compatible with WooCommerce Product Add-ons
- Compatible with WooCommerce Product Bundles
- Compatible with WooCommerce Composite Products
- Compatible with WooCommerce Smart Coupons
- Compatible with WooCommerce Points and Rewards
- Compatible with WooCommerce Name Your Price.
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